Library support for Academic Technology software will continue unabated throughout the
fall semester. Because the Library is currently in the process of hiring a full-time
Academic Technology Librarian, we have made the following temporary arrangements to
assure timely and robust support, pending the full-time appointment.
For Blackboard support, please email [email protected] at any time. Responses will be handled by an outside
contractor 8:30am–4:30pm Monday–Friday, starting August 17. Evening and
week-end support will be handled on the next business day.
BibleWorks, Accordance, EndNote, Zotero, and NVivo Support
For BibleWorks, Accordance, EndNote, Zotero, and NVivo, please email Academic Technology at any time. Responses
for BibleWorks and Accordance will be handled by PTS doctoral student Christopher
Hooker. Responses for EndNote and Zotero will be handled by Audrey Welber of Princeton
University. Responses for NVivo will be handled by library staff. Matters related to
software installation will be referred to PTS Information Technology Services.
Group training sessions will be offered later this fall. Christopher Hooker will provide
two on-site training sessions for BibleWorks and two for Accordance. Dates will be
announced well in advance. He will also provide in-class training sessions, based on
faculty requests. Audrey Welber will provide two on-site training sessions for EndNote
and two for Zotero. Dates will be announced well in advance. For NVivo, library staff
will utilize two introductory training videos.